Privacy Policy

At 603 Shine, we value your privacy and the trust you place in our mobile detailing services. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, book a service, or communicate with us.

1. Information We Collect

We collect information directly from you when you fill out a form on our website, book an appointment, or contact us via phone or text. This may include:

Personal Identifiers: Name, email address, and physical address (for mobile service delivery).

Phone Number: Specifically for appointment reminders, service updates, and business communication.

Vehicle Information: Make, model, and condition to provide accurate quotes.

2. How We Use Your Information

We use your information to:

- Schedule and fulfill detailing appointments.

- Send service reminders and invoices.

- Improve our customer service.

- Communicate via SMS/text messaging (only if you have opted in).

3. SMS and Mobile Communication (A2P Compliance)

603 Shine is committed to protecting your mobile privacy. * No Sharing: Your mobile information (phone number and SMS consent) will not be shared, sold, or traded with third parties or affiliates for marketing or promotional purposes.

Consent: By providing your phone number, you agree to receive text messages from 603 Shine regarding your service.

Opt-Out: You can opt out of text communications at any time by replying "STOP" to any message you receive from us.

4. Third-Party Service Providers

We may use third-party tools to process payments (e.g., Stripe) or manage bookings. These providers have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or mobile network is 100% secure.

6. Your Rights

Depending on your location, you may have the right to request access to the data we hold about you or ask that we delete your personal information. To make a request, please contact us at [Insert Email Address].

7. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.